Honda Roadside Assistance

24-Hour Assistance

All new Honda vehicles include Honda Roadside Assistance during the 3-year / 36,000-mile warranty term. Wherever your journey takes you, you'll have help available 24 hours a day, 7 days a week-for those unexpected moments on the road.

Call Toll-Free: 1-866-864-5211
Available anytime, anywhere in the United States, Puerto Rico, and Canada.

Before hitting the road, remember to attach your Honda Roadside Assistance key card to your key ring so the number is always handy.
Need an additional or replacement card? Call Honda Auto Customer Service at 1-800-999-1009, option 7.

Services Covered

When you experience an unexpected issue on the road, just call our toll-free number. Honda Roadside Assistance will dispatch a service unit to help you get back on your way as quickly as possible.

Services include:
  • Winching
  • Jump Start
  • Fuel Delivery* (up to two gallons; maximum twice per calendar year)
  • Lockout Assistance
  • Flat Tire Service
  • Mechanical Tow
  • Accident Tow
24-Hour Emergency Towing
If your Honda becomes inoperative due to a mechanical issue, Honda Roadside Assistance will arrange transportation to the nearest Honda dealership.
Please note: vehicles must be accessible to the dispatched transport unit.

If repairs are performed at a non-Honda facility, payment will be required upfront. You can then submit a warranty reimbursement claim through your Honda dealer.


Emergency Lockout Service
If your keys are lost, broken, or locked inside your vehicle, Honda Roadside Assistance will help you regain access so you can continue your trip.


Trip Interruption Benefits
If your vehicle is disabled 100 miles or more from home due to a mechanical issue, you may qualify for Trip Interruption reimbursement.

Coverage details:
  • Up to $100 per day, maximum $300 total (for the first three days after the disablement)
  • Reimbursement for food, lodging, and alternate transportation (rental car or commercial travel)
  • Includes costs for reuniting the Honda owner with the vehicle


Additional Travel Assistance
  • Alternate Transportation / Rental Vehicle - Upon request, we'll help arrange a rental vehicle or taxi service.
  • Hotel Reservations - Assistance in locating nearby lodging that best suits your needs.
  • Airline Information - Access to flight times, fares, and schedule details.
  • Message Relay - We'll contact your spouse, family, or office with important updates.
  • Enhanced Directory Assistance - Need a nearby ATM, bank, or service station? We'll help locate them and provide directions.
*Two gallons provided, not to exceed twice in a calendar year. Requires VIN at time of service request.**Any third party costs (such as vehicle rental, taxi, lodging, flight fares, etc.) associated with the rendering of the Trip Continuation Services noted with an asterisk (**) above shall be borne by the driver requesting such service. Cross Country Motor Club, Inc. (CCMC) acts merely as a dispatcher or referral service to persons or entities who provide the actual service. These persons and/or entities are independent contractors. Accordingly, CCMC assumes no responsibility for the acts, errors, omissions, negligence, malfeasance or misfeasance of such persons and/or entities. All persons availing themselves of this benefit of Honda Roadside Assistance are to look solely to such persons and/or entities for liability arising in connection therewith, and not to CCMC. Honda Roadside Assistance services are provided through Cross Country Motor Club, Inc., Medford, MA 02155, except in Alaska, California, Hawaii, Oregon, Wisconsin and Wyoming, where services are provided through Cross Country Motor Club of California, Inc., Thousand Oaks, CA 91360. Honda reserves the right to limit services or reimbursements to an owner or driver when, in the judgment of Honda, the claims become excessive in frequency or type of occurrence. Honda also reserves the right to alter or withdraw the Honda Roadside Assistance program at any time without notice.